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Portfolio Work Samples

A curated collection of product design, UX research, and strategic consulting work across fintech, sports tech, healthcare, and enterprise industries.

Featured Case Studies

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AI Operating Model

Agentic Product Delivery

Designed a governed, multi-agent delivery crew that took an early-stage digital health platform from spec to merged code, with humans in charge of every decision that mattered.

AI DesignAgentic AIProduct LeadershipDesign Systems
AI / UX

AI Laboratory

Documenting real AI-powered design work across Claude, Copilot, and ChatGPT, featuring Alfred, a live agentic job application pipeline, and a reusable prompt pattern library.

AI DesignAI/UXAgentic DesignPrompt Engineering
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UX Research

Really Global

Provider Marketplace connecting users with Behavioral Health professionals, both licensed and non-licensed, to improve mental health access globally.

AI DesignUX ResearchHealthcareMarketplace
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Product Leadership

NHL/NHLPA Innovation Cup

Full lifecycle ownership expanding hockey engagement and building demographic visibility from zero.

AI DesignProduct StrategySports TechMeta Partnership
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Healthcare UX

Joint Commission

Realigning the Surveyor Experiences, improving digital experiences for healthcare accreditation across hospitals, nursing homes, and surgery centers.

HealthcareEnterprise UXCloud Migration
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DSNP + Medicaid Member Experience

UnitedHealthcare

Led end-to-end discovery and design to unify a fragmented digital experience for dually enrolled DSNP + Medicaid members, one of the most medically vulnerable populations in the United States.

HealthcareService DesignMember Experience
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UnitedHealthcare

SSBCI Attestation Experience

Designed a benefit verification hub for 140.9K members when a government policy change left them without a clear way to prove eligibility. A single online experience across web, mobile, and IVR aligned six product teams on one design.

HealthcareService DesignUX Strategy

Human-Centered.

AI-Powered.

A design practice by Mundo Ginez

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I'm open to discussing opportunities, product challenges, and strategic design work.